The company continues to hand-build products with each individual unit being the responsibility of one technician. This may appear indulgent in an age of automation and mass production, but it can be justified by the quality standards, which are the payback of a satisfied workforce. Sugden production methods are the antithesis of robotic mass production and the maelstrom of that working environment. Which other company can cite live key assembly staff with the experience of over one hundred years of continuous combined service? Their pride and satisfaction in producing Sugden products lifts the standards of all the employees, they are the team leaders. For Sugden is a team of special people, demanding of their own standards, creating an added dimension for the discerning owners of Sugden products.